I had been a passenger on yor flight AA2016 out of Phil. airport on four/9/16 and return flight AA1755 from Atl. airport back again to Phila. on four/ten. My ticket was for an aisle seat with wheelchair aid due to my handicap. About the flight out of Phila., I had an aisle seat. The young Woman occupying the window seat was so large she couldn’t fasten her seatbelt. She straight away fell asleep and began snoring loudly which ongoing for the whole flight. Around the flight back, I'd my boarding go was for a regular seat. I attempted to alter seats within the kiosk , because it indicated there have been supplemental seats in the principle cabin spot without the need of achievement. My son and daughter-in-legislation ended up denied gate passes to aid me get down to the plane as well as the ticket agent was actually disagreeable. I made an effort to enhance in the boarding desk, then young guy indicated my ticketwas for handicap in his Laptop, he stated the cabin seats were being offered and attempted to improve me but with out success. When I bought again into Phila., I waited almost forty minutes for getting within the plane to baggage. This was essentially the most humiliating and demeaning knowledge I have at any time experienced. When the wheelchair ultimately arrived, the girl started complaining about having to force me. She couldn’t have the wheelchair up the elevation.
I just wished to say “thanks” for our enjoyable knowledge with American Airlines on our current Las Vegas trip! Everything went effortlessly and by the due date.
On January twenty fifth I contacted American Airlines, as I checked out our reservations and discovered that my Daughter had us traveling all day, So I known as to up grade our tickets to first-class as I didn't need to travel all day long in mentor. I use lay try and travel first class as I am positive you can review but I am attempting to conserve my Miles as we are arranging a large relatives/graduation trip to Hawaii.
My partner is in a nursing residence with Alzheimer’s ailment. American is taking benefit of my regrettable scenario by insisting I shell out to transfer his miles to my account whilst I am the a single who has long been accuring the miles while shopping Together with the Gain card. Shame on American Airlines. A technician can execute this that has a number of strokes in minutes.
My concern is that AA extended responded to my problems and lies about motives the I had been bumped of flight.
Upon arrival in Panama with flight AA959 one of many two luggages, a Roncato luggage, ( pictures attached ) benefit €189 arrived broken. I promptly went to the appropriate office In the airport, in which the only real comment was that they handed me a « checking Short article Injury see », which I enclose herewith. I invested the next day buying a fresh baggage and attempting to get in touch with the places of work by means of the telephone quantities indicated around the claimed document without the need of, nonetheless, getting any reply – the cell phone is navigate here never answered and the road goes blank soon after a number of minutes of ready, it doesn't matter which variety I dial. I thus commence my travel and upon my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I once again attempt to Speak to your Business for the airport, but the one suggestions they could give me was to difficulty a grievance by way of your web site, which I'm now performing. Aside from the above, I do have another – and doubtless more serious – complaint. At time of my reservation I compensated an extra $88 ($forty four Every single) for extra consolation seats. To my surprise, the seats turned out being the conventional – no added – seats.
American at any time , your staff are impolite and gave little if any explanation about why or what was occurring
I booked and paid for our excursion for travel March ten, 2016. These tickets weren't low-cost and I could have check my blog used miles. As I booked the journey early and there appeared to be a lot of Business Seats, I was self-confident that we would be capable of use my Update. The truth is, I was informed there was not a soul booked in Business and it “looked superior” for an enhance.
I'll say she(AA) discovered a afterwards flight for me on A different airline,which I so appreciated,but she undoubtedly could have much far more enjoyable in working with me.
Speaking with an American Airlines agent is often a problem. Did you go from the exact same headache or was you expertise much better that most. Share your feelings with us.
Until eventually I had the opportunity to get Tracy Paul within the cellphone I could comprehend her and she or he was very perfectly
We have already been Recurrent flyer prospects for over 30 a long time, and on the list of attractions for us to carry on with your services are the perks you offer you to us and the good service we have usually had in countless visits with AA. On Jan 29 2015, I named AA en Español for making preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Woman Ana Maria helped me with the many paper get the job done And that i did pay for all the additional costs with my Town Charge card foe my husband and myself and Ana Maria told me that I will get confirmation on my e mail, and gave me in excess of the cellphone our two locator data. Well, nowadays Once i called yet again because we did not get the knowledge on my e-mail, we have been informed to our boeing private jet Seattle shock that only my husband experienced reservation and there was very little on history for myself!
I not long ago took a flight from JFK to St Thomas on a Saturday 8 am flight and had the most helpful, efficient knonwledgable flight attendant she was wonderful. I'd like to thanks her for making my trip extra satisfying.
However attempting to come across someone to assist me with my challenge. Have sent a information within the AA web site by using a reaction that produced no sense. Have referred to as and been instructed to mail the message. I tried to response for the concept that designed no sense and I received an e-mail back stating the e-mail deal with I responded to will not be is use.